Syntizen Technologies Pvt Ltd(“Syntizen Technologies Pvt Ltd”, “us”, “our” and/or “we”) aims to bring global businesses on board in a way that complies with all the legal and regulatory obligations, making the virtual marketplace a secure and safe environment. This Privacy Policy (the “Policy”) describes our privacy practices concerning information collected in connection with global identity and verification business of Syntizen Technologies Pvt Ltd that uses your information to support its customers with their business needs (the “Services”). All the information we acquire from our clients, end-users is only used to help us with the provision of the Services. This Privacy Policy is intended to help you comprehend what information we collect from our clients, end-users and how do we use that information, and when do we use it, in order to provide our trusted Services. Our role does not just go as far as information collection, we are also committed to ensuring the security and privacy of the collected data.
A SPOC will be assigned for resolving all the issues.also all the visitors points will be taken as client request and push as an update. OUR END-USERS The end-users are our client’s who are using the application to mark the attendance. we collect end-user’s verification data from the clients or the end-users themselves but don’t store anywhere with us. Syntizen Technologies Pvt Ltd’S CLIENTS Our client is an Government organization that have opted for our Services. The information we collect from clients include, any or all of, their full name, company email, phone number, company name, company any other information required to set up their accounts for marking the attendance.
Syntizen Technologies Pvt Ltd’s identity verification process describes what information we collect, how we collect it, and when we collect it. We require particular information from the end-users or clients. The data includes, the live images of the attendees. We don’t store the photograph, instead we collect only the facial features in a template format which includes the distance between eyes, lobe distance, and facial edges
PII Data is collected by us which includes the live image, Location while marking the attendance and time stamp. Collection:The live image of the attendee is collected along with the Geo location while marking the attendance. Use: the live image is used to check the liveness and perform the face match, in order to check it is a real time process. Disclosure:The image, coordinates and the attendance marking status will be displayed to attendee after marking the attendance. Sharing: The status of the attendance shall be shared.. Retention of face data: The face data is collected to perform the liveness and Face match. The data is not stored without letting the client know.
1.A verification request is Accepted If the end-user passes all of the requirements such as the liveness, Facematch , location check with Geo coordinates . Syntizen Technologies Pvt Ltd then sends these results to the client through the API. The results are also available to the client in the back-office management system, along with complete verification details. The end-user is also shown the verification status after the process is completed. 1.A verification request is Declined In cases where the end-user is not verified and the verification status is Declined, we send these results to the client through the API, as well as the back-office management system. The results show which checks the end-user passed and at which check they failed. The verification ends at the failed check. The end-user is also shown the verification status after the process is completed.
From time to time, we may also share anonymized and aggregated information about client and end-users of the Services (such as by publishing a report on trends in the usage of the Services).
Syntizen Technologies Pvt Ltd makes use of the information collected, processed, and stored during any and each step of the identity verification process in order to verify end-users for a legitimate purpose. We ensure that the client’s business is completely legal and the information collection and usage is aligned with the end-user’s absolute consent. Our process is completely transparent and the end-user is informed which of their information will be used and for what purpose. Only once the end-user consents to the process, we start verifying their identity. WE MAY ALSO USE DATA COLLECTED FOR 1.Face match 2.Liveness check 3.Geo Coordinates If matches then the attendance gets marked successfully.
Syntizen Technologies Pvt Ltd acquires and but do not stores the information provided by its clients and end-users for rendering Services. Being a data processor of thousands of users comes with certain responsibility on our part. For this reason, our data retention policies and procedures are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. Please see the below outlined terms: 1.Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 2.We will not retain and delete your personal data after the process as follows: End-user data category shall be retained or deleted according to the instructions provided by our client. Personal data of our clients or their customers (end-users) shared with us shall not be retained, if any the data will be deleted from our system. 3.If no instructions are provided by the data controller, we will determine the period of retention based on the following criteria: The period of retention of your personal information including any data, images, Private information will be determined based on the applicable data protection laws and the need for their presence in our system owing to any legal reasons or for the betterment of our website or services. 4.Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Syntizen Technologies Pvt Ltd ensures data security through adequate measures to minimize the likelihood of data breaches, whether pre-emptive or not. Data breaches and protection of data itself comes under the wider umbrella of the data life cycle. No data is shared with any third parties, Without notifying the client. Additionally, observing the GDPR regulations, secure auditory practices are carried out to ensure standardized operations and encryption practices. New techniques are continually implemented in order to keep our data security ahead of the curve. Compliance of some of our Services with the Payment Card Industry Data Security Standard (PCI DSS) is in itself an evidence that we are doing our very best to keep our customers’ valuable information safe & secure and out of the hands of people who may fraudulently use that data. PCI DSS ensures technical and operational strengths to raise the bar on our security.
Pursuant to your written request we shall also remove your personal data from our systems in line with the principle of ‘the right to be forgotten’. In case of any query or concern, voice your thoughts at ops@syntizen.com.
Our Services are not directed to children under the age of sixteen (16), and we will never knowingly collect personal or other information from anyone we know is under such age. We record an express declaration from anyone using our verification service that they are above such age at the time we acquire their personal information.
We may be required to make changes to the Services in the future in view of changing technology or services. Whenever we revise the Policy, the new version will be available on the homepage of our website (www.syntizen.com) In case of any significant material change to our privacy practices, an appropriate notice will be provided to our clients.
Albeit regrettable, we appreciate that there could be lapses. We take all complaints seriously and can assure you that we will do our best to deliver a satisfactory outcome. If you do wish to complain about how your personal data is used by us then please write to us at ops@syntizen.com. We will investigate and respond within the working days of 2. This allows us time to investigate your complaint thoroughly.
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